Telehealth Consultation
Schedule a Confidential Telehealth Consultation
Taking the first step toward caring for your mental health may feel overwhelming. At SUN, our admissions team is here to help. Through a secure telehealth appointment, you can connect with a behavioral health specialist from the comfort and privacy of your home to discuss your needs and explore appropriate treatment options. Please note: To participate in your telehealth assessment, you will need access to a device with a camera and internet connection. Appointments are conducted through a secure video platform and are not available by telephone.
Getting Started Is Simple
✓ Complete and submit the patient information form below.
✓ Select your preferred date and time and provide a brief description of your situation.
✓ Watch for a confirmation email acknowledging receipt of your request.
✓ A SUN representative will contact you to confirm your appointment details.
✓ At your scheduled appointment time, a behavioral health specialist will connect with you via secure video to discuss your needs and help determine appropriate next steps.
Need Assistance?
If you have joined your scheduled session and the clinician has not arrived at the appointment time, please contact our Intake Team at 713-715-4297.
Get Help Today
We're here to help when you need it.
What are the Advantages & Benefits of Telehealth?
The term “telehealth services” is known by quite a few names. From electronic communications to telemental health or telemedicine, these services all mean the same thing. You can access medical benefits by phone or electronically over the internet in real-time. These telehealth sessions offer identical quality care, just as you receive in person. There are a few reasons why telehealth is possibly superior to standard in-person care and improves the quality of doctor-patient interactions.
- You have access to care, no matter where you live. All you need is a phone line or internet connection.
- Patients with disabilities that cause limited mobility have no barrier to accessing care.
- Clients receive timely care. Drs. can assess situations and decide if an ER, urgent care, or Primary Care Physician (PCP) visit is appropriate.
- Telehealth empowers elders to retain their full independence by not needing to call for services
to get to an appointment, eliminating travel time.
Not to mention the fact with telehealth technologies, there are zero risks of exposure to contagious disease or risk of further spreading of any conditions.
Who Should Use Telemedicine Mental Health Services?
Students:
A student in need of a specialist may have a prolonged wait, or if their school is in a rural medical desert, they may not have access to specialists. A young woman from Wilmington reported, “I was so pleased I was able to keep the therapist I had since high school when I went off to college. It would have been so hard for me to try to reconnect with a new therapist local to my school.” Continuity of care is another reason to turn to telemedicine.
Parents:
Mothers can’t stop raving about the benefits of telemedicine. If a flu bug strikes a family and everyone from dad to the baby are all suffering some horrific symptoms, it’s easy enough to schedule back to back to back behavioral health appointments for the whole family. Mom and Dad don’t have to fight their own symptoms to drive the family in, and no one at the office is exposed.
Anyone with a job:
Under previous circumstances, if you had a therapy session appointment, you would have to beg for time off work. If you had no sick time or personal time, you’d have to miss hours from work. Or schedule a visit in the evening after work, if possible -neither at your convenience nor preference.
Anyone with mental health needs:
Telemedicine seeks to solve a multitude of issues, especially for those that have not felt like themselves recently. Before, if there were a lack of therapists or counselors in your area, you were forced to travel to find a mental health professional that met your needs. Thanks to telecommunications technologies to support all healthcare services, we have seen a burst of new possibilities and a broader scope of remote connections between providers and clients.
How Do Telehealth Therapy Services Work at SUN Behavioral?
No-Cost Telehealth Consultations
If you or a loved one has been having a tough time coming to grips with how life is right now, we at SUN Behavioral are here for you.
For those that are unsure what kind of services they need, SUN Behavioral Kentucky offers a no-cost consultation where patients can schedule a visit with our trained staff 24/7, who will decide what level-of-care is required.
Step 1:
Fill out this form to receive a verification email and schedule a video call with our clinicians. They’re ready to offer assistance for anyone that feels they would benefit from a little help. After your telehealth consultation, we have a few possible options.
Step 2:
For new or current patients interested in more in-depth mental health services, we offer two telehealth outpatient programs that our clinical team may recommend based on the health information you provided in Step 1.
Partial Hospitalization Program (PHP)
Up to 6 hours a day of clinical programming five days per week. This includes helping to determine, examine, and treat mental health and emotional disorders.
Intensive Outpatient Program (IOP):
Up to 3 hours of clinical programming per day for 3-5 days per week. This option is a bit more flexible for the patient and allows for a flexible clinical plan.
Frequently Asked Questions
What are examples of Telehealth?
Telehealth includes medical visits by phone or internet, Medical health apps, and remote monitoring.
How do you do Telehealth?
Telehealth includes medical visits by phone or internet, Medical health apps, and remote monitoring.
Does Medicare cover Telehealth services?
Medicare Part B covers certain types of services via telehealth. For the most part, you will pay the same amount as you would for an in-person visit.
How do you sign up for Telehealth?
To sign up for telehealth with SUN click here or call now at 859-765-6896 to start with a simple form and to schedule a callback.
Get Telehealth Services
Millions of Americans suffer from depression, anxiety, panic attacks, and other co-occurring conditions. It can be a lonely, confusing, and emotional experience, but you are not alone. If you or someone you love is struggling, SUN Behavioral Health in Kentucky can help.
We are glad you reached out to us and next you will be able to select a consultation window. If this is a psychiatric emergency please dial 911 or go to your nearest emergency room. You may also call SUN Behavioral assessments department at 713-715-4297.
Help When You Need It
At SUN Behavioral Health, we offer a no-cost level of care assessment available 24/7, 365 days a year to support individuals facing mental health or substance use challenges. Our licensed clinicians are always ready to evaluate your needs and help determine the most appropriate level of treatment—whether it’s inpatient, outpatient, or community-based services. This confidential assessment is the first step toward healing and is designed to provide immediate guidance and support when it’s needed most.