SUN Behavioral Houston

24 Hour Crisis Stabilization

Telehealth Consultation

Get a No-Cost Telehealth Consultation

At SUN, our admissions process starts with a no-cost consultation with one of our specialists to determine the best plan for your care. With our no-cost Telehealth Consultation, you can now video chat with an admissions specialist from home.

Set up your consultation quickly and easily:

  • Fill out and submit the following patient information form
  • Select and request your preferred date/time to talk with a specialist along with a note describing your situation
  • Check for the confirmation email stating we received your request
  • A SUN representative will call to confirm your appointment soon after we receive your information
  • One of our specialists will reach out to you at the scheduled time for a video chat* and consultation
  • If you have logged into your session and the Clinician has not joined at the start time, please contact our hospital Intake Team at 713-796-2273.

*IMPORTANT: You will need to have a camera. This will be a video chat and not a phone call.

Telehealth Informed Consent Form

sun telehealth consultation


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    Patient Information Form

    *Indicates required field


    Contact Information

    Presenting Problem

    Thoughts of harming myself or othersPsychosisViolentAggressiveImpulsiveUnstable Medical Condition


    Please call 911 or go to the nearest emergency room. You can also call SUN Behavioral directly at 713-796-2273.

    Insurance Information

    The below information will be used to help you understand your benefits if you require further care.

    We are glad you reached out to us and next you will be able to select a consultation window. If this is a psychiatric emergency please dial 911 or go to your nearest emergency room. You may also call SUN Behavioral assessments department at 713-796-2273.

    What are Telehealth Benefits?

    Telehealth is the use of digital technology, such as a mobile device or computer, for healthcare services remotely. This can include virtual appointments, video conferencing, text reminders, apps, etc.

    As our society relies more heavily on the use of technology, telehealth sessions are becoming popular as a convenient option for our increasingly busy lives.

    The benefits of using telehealth services include:

    • Convenience
    • Accessibility to healthcare (especially for people with limited access to transportation)
    • Support for those who are managing a condition
    • Better coordination of healthcare services
    • Comfort and safety of staying at home (keeping in line with social distancing)
    • You don’t run the risk of running into somebody you know, which can allow for greater privacy
    • Communication can be less intimidating online, especially for younger people
    • You aren’t limited by geography when choosing a doctor or therapist

    While anyone can enjoy the benefits of telehealth, there are certain groups of people who should especially take advantage of telehealth services. These groups of people include:

    • Those with limited access to healthcare. This could be due to illness, physical disability, geography, or restricted access to transportation.
    • Those with other pressing responsibilities. This could include school, work, or child care.
    • Those with restrictions due to mental health.

    Is Telemedicine or Telehealth as Effective as Regular Visits?

    Research regarding telehealth is fairly recent. However, the studies that have been done are promising and show that telehealth is effective.

    Studies found that telephone use and telemonitoring vital signs for heart failure lessened the risk of being hospitalized and of death while increasing quality of life.

    Another study found that telehealth for cognitive behavioral therapy (CBT) is effective for both anxiety and depression disorders. CBT is when negative thought patterns are identified and addressed during therapy. This reinforces that telemental health and behavioral health care is effective via telehealth services.

    Telehealth consultations were found to result in better clinical outcomes for wound care, some chronic conditions, and psychiatry. Standard health care services, as well as psychiatric care, can benefit from HIPAA compliant telehealth services.

    Houston telehealth services
    telemedicine or telehealth

    Get the Telehealth Solutions you Need

    SUN Behavioral Houston has multiple telehealth solutions for whatever circumstance you’re going through.

    Our admissions process starts with a free, virtual consultation with an admissions specialist to determine what course of mental health care treatment would be best for you.

    To set up a free consultation to get the help you need:

    • Fill out a patient information form easily on our website.
    • Request a date and time for your consultation and describe your situation. An email confirmation will verify that we got your request.
    • Wait for our call from us to confirm your appointment shortly after we receive your information.
    • A SUN specialist will reach out to you at the time of your appointment for a video chat and consultation.

    We also offer telehealth outpatient services. Once your needs are established during your consultation, your course of treatment will be determined on an individual basis. Some of our outpatient programs can be done virtually. These include:

    1. Partial Hospitalization Program (PHP): includes up to six hours of programming a day, five days a week. This allows you to have a structured program, usually after inpatient care, while staying at home. Groups focus on CBT, coping skills, and Wellness Recovery Action Plan (WRAP). WRAP helps you understand wellness techniques and prevent relapse.
    2. Intensive Outpatient Program (IOP): IOPs require three hours of clinical programming for 3-5 days a week. IOPs usually follow PHP. IOPs include a daily process group, cognitive therapy, and WRAP.

    It’s important to note that group topics will differ based on the participant's needs. You can expect facilitated breaks during the day. The programs might include psychotherapy, medication management, nursing education, activity therapy, and academics (if in school).

    SUN specialists can help fill out FMLA paperwork and accommodate patient employee assistance programs (EAPs).

    After the outpatient program, aftercare will be established to continue therapy and medication management.


    Frequently Asked Questions

    What are examples of telehealth?

    Examples of telehealth include remote consultations, health apps for a mobile device, and remotely monitoring patients.

    How do you do telehealth?

    To establish telehealth, you reach out to a provider and set up an appointment. Typically the provider will provide you with a link before the appointment, which will give you access to the video chat.

    Does Medicare cover telehealth services?

    Medicare Part B covers certain types of services via telehealth. For the most part, you will pay the same amount as you would for an in-person visit.

    How do you sign up for telehealth?

    Typically, you provide information about what your concerns are and request a telehealth appointment with your provider.

    Telehealth Services in Houston

    The capable team at SUN Houston has been serving our community for years. Reach out to begin your journey to recovery.


    SUN Behavioral Houston

    7601 Fannin Street
    Houston, TX, 77054

    Hours of Operation:

    Open 24 hours

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